How often should I expect to receive updates on the construction progress?

Joe Stuart
Portrait of Joe Stuart, founder of Warehome.
Drawing experience from the design and engineering industries, Joe has always been interested and excited by good architecture.
26 May
3
min read
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How often should I expect to receive updates on the construction progress?
The frequency of updates on the construction progress of your custom home can vary based on the builder's practices, the complexity of the project and your personal preferences. However, establishing a clear communication plan before construction begins is crucial to ensure you are kept informed about the project's progress, any challenges encountered and decisions that need to be made. Here are some general guidelines:

Regular Scheduled Updates

  • Weekly or Bi-weekly Meetings: For most custom home projects, weekly or bi-weekly meetings with your builder or project manager are common. These meetings can be in person, via phone or through video conferencing. They provide an opportunity to discuss progress, review upcoming work and address any questions or concerns.

Critical Milestones

  • After Key Milestones: It's reasonable to expect updates when major milestones are reached in the construction process (e.g. foundation completion, framing, installation of roofing etc.). These updates can give you a clear sense of progress and highlight any significant developments.

As-needed Updates

  • Unforeseen Issues or Delays: If unexpected issues or delays arise that significantly impact the project timeline or budget, you should be notified immediately. These updates allow for timely decision-making and adjustments to the plan as necessary.

Electronic Communication

  • Emails and Texts for Minor Updates: For minor updates or quick questions, emails and text messages can be efficient. Some builders might use project management software or apps designed for construction projects that allow you to track progress, view photos and communicate directly with the team.

Monthly Reports

  • Detailed Reports: Depending on the arrangement with your builder, you might receive more detailed monthly reports that include progress photos, a summary of work completed, a schedule for upcoming activities and an updated budget report.

Customising Your Communication Plan

  • Establish Preferences Early: Discuss your expectations for communication and updates with your builder at the outset. If you prefer more frequent updates or specific information, make this clear from the beginning.
  • Designate a Primary Point of Contact: Having a single point of contact (such as a project manager) can streamline communication and ensure you receive consistent updates.

Importance of Accessibility

  • Open Lines of Communication: Beyond scheduled updates, ensure that there is a clear process for how you can reach out with questions or concerns in between regular updates.

Effective communication is a cornerstone of a successful construction project. Regular, transparent updates not only keep you informed but also build trust between you and your construction team. Setting expectations for the frequency and type of updates you prefer can help manage your project more effectively and ensure a smoother construction process.

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