Privacy Policy

Last updated

August 6, 2024

Who we are:

This is the privacy policy of Warehome (Company number: 08289725), whose registered office is at The Oaks, 91 Ernest Dawes Avenue, Priorslee, Telford, Shropshire, TF2 9XA.

Our business involves providing architectural design services along with related fields such as urban design and landscape architecture.

This privacy policy sets out how Warehome (from here on referred to as 'we' or 'our') uses and protects any information that you give or is collected by us. We have published this policy to ensure you understand our practices and your rights. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure you are happy with any changes. This policy is effective from 22 April 2024.

What we collect:

We may collect the following information:

  • Identity data includes names and job titles.
  • Contact data includes addresses, email addresses, and telephone numbers.
  • Demographic data such as postcodes, preferences, and interests.
  • Website usage data includes information about how you use our website.
  • Other data relevant to client engagements and contracts.
  • Cookies.

Additionally, we may obtain personal data for marketing purposes from reputable sources including:

  • Social Media (e.g., LinkedIn).
  • Public domain data (e.g., corporate websites).
  • Referrals from existing clients.

We will retain your data for at least one year after collection and longer if necessary to provide you with ongoing services or to meet our legal or regulatory obligations.

What we do with the information we gather:

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

  • Internal record keeping.
  • To improve our services.
  • To send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
  • To occasionally contact you for market research purposes via email or phone.

Given the competitive market in which we operate, we have a legitimate interest in marketing our services to both existing and potential clients.

Security:

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

How we use cookies:

Our website takes a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy of its users throughout their visit. This website complies with national laws and requirements for user privacy.

Cookie Policy:

Our website uses cookies to enhance the user’s experience while visiting. Where applicable, our website employs a cookie control system allowing users on their first visit to the website to allow or disallow the use of cookies on their device. This complies with recent legislative requirements for websites to obtain explicit consent from users before leaving or reading files such as cookies on a user’s device.

Disabling Cookies:

If you would like to restrict the use of cookies, you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Social Media Platforms:

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Contact:

If you would like to contact us to discuss any concerns you have about how we are gathering or using your personal data, please contact us using one of the following:

If you are not satisfied with our response or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) at ico.org.uk..